Terms & Conditions
Date of Last Amendment: 06/11/2018
You agree to the following terms and conditions, as updated from time to time, by clicking the submit button when logging into, or applying to register for, any of the Digital Frontiers Institute (“DFI”) courses. If you have any queries about these terms, please contact us. If you do not agree to these terms, or if you are unable to legally bind yourself to these terms, then you may not register for a DFI course.
1.2. Certain courses may require additional information from you, including but not limited to identification confirmation, academic transcripts, qualifications and work experience. For this purpose, you hereby consent to the collection and processing of your personal information by DFI, for the purposes of processing and facilitating your application and/or enrolment with DFI.
1.3. Confirmation of your registration and your access credentials are sent to you once minimum payment for the course has been made, in accordance with our payment conditions.
2. Payment Conditions
2.1. Course fees can be paid by credit or debit card, wire transfer or by way of PayPal.
2.2. The price of the course is stated in US Dollars. Notwithstanding the currency of the region you reside in, you shall pay the full cost as quoted in US Dollars by DFI and we are not responsible for currency fluctuations and conversions processed by your bank.
2.3. Charges levied by your bank or payment provider for the payment of course fees are for your own account and are your responsibility to pay. All payments made by you to DFI shall be made by way of electronic funds transfer, into DFI’s nominated bank account from time to time, or otherwise in accordance with DFI’s payment instructions, without deduction or set-off, free of bank and/or transaction charges. You shall ensure that any payments made by you are sufficient to cover any bank and/or transaction charges. Any shortfall shall be for your account. DFI expects the full course fee to be received.
2.4. Please ensure that the full names & surname of the participant as well as the relevant invoice number (to which the payment relates) are submitted as the reference when making payment. DFI will not be held liable if we are unable to locate your payment, and as a result you do not receive your course certificate.
2.5. Individual students
2.5.1. DFI must have received full payment at least fourteen (14) days prior to the start of the course in order for your participation in the course to be accepted.
2.5.2. At their sole discretion, DFI may offer payment options per course details of this will be available upon application.
2.5.3 DFI reserves the right to suspend your access in case of non-payment in accordance with these Terms and Conditions.
2.5.4 Certificates will not be issued if any course fees remain outstanding.
2.6. Corporate Clients
2.6.1. In these terms, references to a “person” and/or “you” include a natural person, company, close corporation or any other juristic person or other corporate entity, a charity, trust, partnership, joint venture, syndicate, or any other association of persons (“Corporate Clients“). Accordingly, to the furthest extent possible, these terms are binding upon juristic and corporate entities, including those who send employees on courses.
2.6.2. Invoices for Corporate Clients will be required to be settled in full according to the payment conditions set out in 2.1-2.5 above, within 30 days from the date of the invoice. (refer to section 4 regarding DFI’s invoicing policy)
2.6.3. Deferrals relating to Corporate Clients will be dealt with by DFI on a case by case basis, and at DFI’s sole discretion.
2.6.4. Students will not be issued certificates if invoices remain outstanding.
2.6.5 Refer to section 6 regarding certification.
3. Cancellation and Refund Policy
3.1. Students can request a cancellation/withdrawal and refund of the course fee prior to the start of the relevant course.
3.2 No Refunds of course fees will be processed after the start of a course.
4.1. DFI provides electronic invoices to both individual students and corporate clients.
4.2 Should hard copy invoices be required, the postage or courier fee to cover the costs of sending the invoice will be for the requesting party’s account.
5. Course Participation
5.1. All course-related documentation is provided in electronic format and can be accessed through our online campus through which course content will be accessed by you (the “Campus”). You will be required to have access to a computer, or other device, through which you can access the internet in order to participate in the course. You are responsible for ensuring your access method. English is the language of instruction and administration. Currently the only exception to the English language medium is our Certificate in Digital Money which is also offered in French. We cannot be held responsible for the Campus being inaccessible or inoperable due to unforeseen equipment or technological malfunctions or faults beyond our control, although we will endeavour to address and correct any such interruption of service as quickly as reasonably possible.
5.2. You may receive communication by telephone, email or text message, for course administration and instructional purposes, including reminders of assignments, payments due, or other information related to your registration or these terms.
5.3. You may opt-out of any generic marketing communications that are unrelated to course administration or course instruction, through the supplied opt-out mechanism.
5.4. Upon enrolment, a profile will be set up for you in the Campus. We may suspend your access to the Campus for non-payment of fees, lack of participation or breaking our honor code.
5.5. Except where expressly stated, copyright exists in the HTML, text, graphics, audio clips, video clips, source and/or object code and all other works (including trade marks and names) contained on the DFI websites, including the Campus, or, otherwise provided to students by DFI. No content should be reproduced or distributed without our express permission.
5.6. Deferrals will be at the discretion of DFI and deferrals do not mean that you qualify for a refund of tuition fees.
5.7. DFI reserves the right to remove students, including (without limitation) students funded by and/or enrolled by Corporate Clients, during the running of the course who have not met or kept up with the minimum academic performance requirements. This will be implemented in accordance with each courses’ grading policy.
5.8. Students, including (without limitation) students funded by and/or enrolled by Corporate Clients, who are removed from courses for not meeting or keeping up with the minimum academic performance requirements will not be entitled to a refund of fees already paid.
5.9. We operate under an Honor Code system for intellectual integrity, which you will find described in the “Grading Policy” in Campus. Students accept that they will familiarise themselves with this code and abide by it.
5.10 Your acceptance as a participant in a course is personal to you and is not transferable.
5.11 You are responsible for keeping your password and user name secure. Any activity that occurs under your account will be attributable to you.
5.12 We routinely send out surveys that assist DFI, and our donors to evaluate students’ learning experiences. DFI requires students who have completed courses to participate in the surveys that are sent to them.
5.1.3 DFI reserves the right to limit the number of courses that a student participates in simultaneously.
5.14 We do not make any guarantees about the relevance or suitability of the course to you. The course and its content is provided “as is”. We will not, under any circumstances, be liable for any costs, claims or damages that you may sustain or suffer as a result of registering for and/or participating in any course or other service offered by us which is not relevant, suitable or does not meet yours and/or any relevant industry or commercial body’s requirements. Under no circumstances do we guarantee your suitability for a particular course based on the levels of difficulty. We cannot, under any circumstances, be held liable to you for any costs, claims or damages, if after the completion of a course you are not able to obtain employment or a promotion within your chosen field of study, or any other outcome you may believe completing a course will assist you to attain.
5.15 Certified Digital Finance Practitioner (CDFP) students will have access to all CDFP courses for the 3 year period of study. After the 3 year study period student will not be eligible to continue to take courses.
6.1 Certificates issued by the Fletcher School of Law for the Certificate in Digital Money and Leading Digital Money Markets are issued both digitally and in hard copy.
6.2 Certificates issued by DFI will only be sent digitally. If hard copy certificates are required, students will be required to cover the cost of couriering the certificate from DFI’s headquarters in South Africa, to the student’s requested destination. A quote will be provided to the student on request.
6.3 Students must refer to the Course and Grading Policy for the specific course for more details regarding certification
7.2. Our courses are delivered to students from many different countries – in recognition of this, we endeavour to process all data in accordance with principles of internationally accepted best practice.
8.1.Our website is hosted, controlled, and operated from the Republic of South Africa and therefore the South African law enforced by the South African courts governs the use or inability to use the website, its content and these terms and conditions